Industry - Property Insurance

Claims Facilitation Services

Claims Facilitation Services supports body corporates, homeowners associations, trustees and property managers with property insurance administration. The team helps coordinate claims, liaise with insurers and brokers, facilitate documentation and support the claims process from submission through to resolution.

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CFS

Support Through the Claims Process

Managing a property insurance claim can involve extensive documentation, communication and follow-up between trustees, property managers, brokers, insurers and service providers.

Claims Facilitation Services helps coordinate these administrative requirements, keeping the relevant parties informed and supporting a more organised claims process.

Working alongside aligned insurance brokers and professional partners, our team assists with claims documentation, communication, valuations and policy-related administration.

Services

Our Services

Claims Administration

Support with the preparation, submission and administration of property insurance claims.

Broker and Insurer Liaison

Communication and follow-up with brokers and insurers to help keep claims progressing and relevant parties informed.

Documentation Support

Assistance with the paperwork and supporting information required during the claims process.

Claims Tracking

Ongoing follow-up and reporting to help trustees and property managers maintain visibility of claim progress.

Insurance Valuations

Coordination of property valuations to help ensure that buildings are assessed for appropriate insurance cover.

Policy Renewals

Support with insurance documentation, renewal administration and communication with relevant brokers.

Risk Survey Coordination

Assistance in coordinating risk surveys where these are required or recommended.

Comparative Quotes

Support with obtaining and comparing relevant insurance quotations for suitable property requirements.

Who We Support

  • Body corporates
  • Homeowners associations
  • Trustees
  • Property managers
  • Sectional-title schemes
  • Residential and commercial property portfolios

Why Work with Claims Facilitation Services?

  • Experience with property insurance administration
  • Support for trustees and property managers
  • Broker and insurer coordination
  • Assistance with claims documentation
  • Greater visibility throughout the claims process
  • Access to the wider Faircape Group network
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